Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Friendly staff
Limited dining options
Slow check-in
8.4/10
Great
Rooms
8.8
Location
9.5
Service
9.0
Dining
7.3
Guest reviews
8.4/10
based on 5 reviews
9.0
9.0/10 based on 702 reviews
Julie
United States,
May
2024
8.2/10
The hotel offers a modern and comfortable stay, though some rooms on lower floors had unpleasant views and odors. The service was top-notch with attentive staff members. The location is convenient with various dining and shopping options, but some diners found the food underwhelming. Overall, a decent choice with a few drawbacks to consider.
Rooms
8.0
The rooms are very comfortable, modern, and clean, but some had a stuffy, musty smell and unappealing views on lower floors.
Service
9.0
The service was very helpful and friendly, and staff members were attentive to guests' needs and preferences.
Location
9.0
The location is great, offering easy access to good restaurants, bars, and shops within walking distance.
Dining
7.0
The dining experience was decent with a variety of traditional dishes changing daily, but some found it basic or not worth the cost.
Facilities
8.0
The hotel facilities provided the necessary amenities for a satisfactory stay.
Eddie
United States,
December
2023
8.8/10
I had a fantastic stay at this hotel! The rooms were spacious, clean, and very comfortable, offering a beautiful view of the city. The sound-proof windows were a great touch, and the desk was perfect for my work needs. The service was top-notch, with extremely helpful and friendly staff who knew how to recommend the best places to visit. The location was excellent, surrounded by great restaurants and within walking distance of many attractions. The dining experience was a bit lacking, but overall, a wonderful stay.
Rooms
9.0
The rooms were large, comfortable, and impeccably clean with a beautiful view of the city.
Service
9.0
The service was exceptional with extremely helpful and friendly staff who knew how to make recommendations.
Location
10.0
The hotel's location was superb, surrounded by excellent restaurants and within walking distance of popular spots.
Dining
7.0
The dining experience could use some improvement in terms of variety.
Facilities
9.0
The facilities were top-notch and well-maintained.
Great location
Limited dining options
Richard
United Kingdom,
October
2023
9.0/10
I absolutely loved my stay at the hotel. The rooms were ultra modern and luxurious, incredibly spacious, and spotlessly clean. The staff were fantastic, very friendly, and always ready to help. The location was superb, surrounded by great restaurants and with a strong police presence for added safety. The dining experience was awesome, especially during the weekends. However, the breakfast was a bit minimal for the extra cost. Overall, a great value for money experience.
Rooms
9.0
My room was great with really comfortable beds and a lovely shower.
Service
9.0
The service was exceptional, especially Yolanda the concierge.
Location
10.0
The location was fantastic, within walking distance of many restaurants and the tourist area.
Dining
8.0
The dining was very good, especially during the weekends.
Facilities
9.0
The facilities were top-notch and added to the overall luxurious experience.
modern
minimal breakfast
Robin
United States,
October
2023
8.4/10
I had a wonderful stay at the hotel. The rooms were spacious, beautifully decorated, and extremely clean and comfortable. The staff was outstanding, very attentive, and created a warm and welcoming environment. The location was the best feature of the hotel, surrounded by many great restaurants. The dining experience was good but could have had more options. Overall, a great value for money.
Rooms
9.0
The rooms were spacious and had a massive window with views to a beautiful park. They were beautifully decorated and extremely clean and comfortable. Free WiFi and tea and coffee were provided, but no complimentary water was available.
Service
9.0
The staff was outstanding, very attentive, and excellent at creating a warm and welcoming environment. They were really friendly and helpful, resolving any issues promptly and without any hassle.
Location
9.0
The hotel is in a great neighborhood with walking distance from a mall and the park of 93rd St There are many restaurants and amenities close by, making it a convenient and enjoyable location.
Dining
7.0
The dining experience was good with custom eggs, a nice selection of fruit and breads, and even avocado toast available. However, the hot food options were not very appetizing.
Facilities
8.0
The hotel offered all the necessary facilities to ensure a comfortable stay, from room service to laundry services, making the overall experience very convenient.